Knowledgebase
Knowledgebase : PamFax Functions
There are two fax quality formats, FINE with a resolution of 204 x
196 dpi and NORMAL with a resolution of 204×98 dpi.
PamFax sends all documents in fine quality. This means you will be
able to send small text letters much better than with the norma...
Please open this page in the PamFax Portal and make sure the email
options are checked:
https://portal.pamfax.biz/myaccount/notifications/
After that you should receive the email notifications.
You can easily remove the online storage settings from PamFax by
accessing the PamFax Portal and then clicking on "Faxes" and "Backup"
(Direct link: https://portal.pamfax.biz/myfaxes/backup/).
First, check all three checkboxes on the left regarding the ...
If you have PamFax showing pricing in another currency than the one
you want, you can easily change the currency settings.
The default account currency is set in the PamFax Portal. Open the
settings page and change the currency as needed. The page l...
PamFax will try to deliver the fax to the entered number up to three
times. Should that not be successfull the fax will show as "failed"
with the exact reason in the PamFax Portal. Depending on your
notification settings you will also receive an email and...
You can easily change the language settings in PamFax via the PamFax
Portal at https://portal.pamfax.biz/myaccount/localization/
Currenty it is not possible to select a date to send a fax when you're not present at the time when I would like this send a fax.
We plan to offer this option in later PamFax versions.
With PamFax it is very easy to send a personalised fax page to a list
of contacts.
We've described how to do this below:
1. Create a custom cover page template with all the personal fields
you want to have on the fax.
2. Import all contacts into ...
Sent faxes are stored for 30 days. Make sure you download a copy of
the transmission report (available from the PamFax Portal in PDF
format) if you need proof of sending. Note that PamFax will not notify
you of faxes that are removed by the maximum storag...
Unfortunately our provider is unable to send to Italian 0800 numbers
at this time. The problem is a provider issue. We are working with
them to resolve this issue and hope to be able to offer a solution
soon.
Note that many companies also offer a normal ...
PamFax supports documents from Microsoft Office 2003, 2007, 2010 up
to 2016. You can send Word, Excel or Powerpoint files with PamFax.
PamFax also provides free add-on plugins for Word, Excel and
Powerpoint which allow you to send documents to PamFax d...
Yes. You can send faxes by the thousands as easy as entering your
list of fax numbers in the PamFax application (Step 2, option to send
to multiple numbers).
You can even fax directly from any Windows application or use the
Microsoft Word mail merge...
When you rename the PamFax printer in your Windows control panel, you
will get this error message: "The path where to save PDF files is not
specified. For support contact the distributor of the application that
installed novaPDF on your computer."
It's hi...
The maximum file size of a document that can be sent via PamFax is
40MB.
Yes, you are ale to scan directly from PamFax. Just start PamFax and click the "Send a File" button on the first screen, then click the "Scan document" button.
The "Scan document" button is only available when you start PamFax on your local machine (no...
There are multiple methods to send a fax with PamFax under Windows.
They are listed below.
1. From the desktop by clicking on the "Send PamFax" icon.
2. From Word, Excel 2003-2016 or Microsoft Outlook.
3. From Facebook and Salesforce.com by installing th...
PamFax does not directly support OCR in the sense that PamFax would automatically generate an OCR document from an incoming fax. But since PamFax has Google Docs integration there is a workaround for this. You need a Google account and you need to activa...
You can easily import your contact data from other systems. PamFax
accepts standard the following data formats: CSV, LDIF or vCard.
You can only import contact information which contains at least a name
and fax number. For further information how to exp...
Yes, if your fax failed you can resend the same fax with one click from the PamFax Portal. Sign in and in your fax history find the fax that failed. Then click on it to see the details and you will see the option to resend it.
There are two situations where PamFax will charge more then the standard rate for a fax.
1. The fax number you entered is known to have slow transmission.
2. You are sending to a service number or mobile number which is zone 6 or up.
In ...
Currently, PamFax does not support sending a fax to a number where
after dailling an extension number needs to be entered. We are looking
how/when we can support this and till that time suggest you try to
find a non-extension number (usually there is such...
PamFax can easily be used on all Linux systems without any installation: all features like sending and receiving faxes are available from any modern web browser in the PamFax Portal.
PamFax allows you to create and upload your own cover pages.
The process is simple:
1. Create a document in Microsoft Word or Open Office. You can take an
existing template and add several variables, which will be
automatically filled by PamFax with v...
Due to changes in how online storage providers work, we had to update
PamFax. Box, Dropbox, Google Drive and OneDrive regularly do updates
to their systems and APIs. As such we need to update as well.
In some cases this means that you will need to re-au...
Yes, PamFax does support sending to toll-free numbers like 0800,
0877, etc..
However the page price is higher than to a normal fax number. This is
because we send via different providers not all located in the same
country. As such a cost is associa...
PamFax allows you to send to up to 10.000 recipients at one time.
This is easily done in the PamFax Client or Portal page after logging
in. Sufficient PamFax Credit is required to complete the sending
process, this should be added prior to submitting t...
To be able to do this, you need an active subscription (Basic or Pro
Plan).
Then in the PamFax Portal (https://portal.pamfax.biz), click on
https://portal.pamfax.biz/myfaxes/backup/ to open the settings page
for the Box backup.
You will now be able to ...
Introduction [1]
Installation [2]
How to send emails as fax [3]
How to choose recipients only [4]
INTRODUCTION
This manual gives you an understanding of the main functionality for
the Outlook integration of PamFax.
PamFax for Out...
No, PamFax Credit does not expire.
You should however use your PamFax Credit every 180 days to keep the
PamFax Credit in your account active. We will send you a chat and/or
email message 30 days in advance to tell you when your PamFax Credit
becomes inac...
When you send a fax you can enter the fax return number and name in the PamFax Portal that will be shown on the header of the sent fax. Click on "Portal" in the PamFax client window to open the portal and then click on the "Settings"...
Skype have unfortunately removed the ability for partner applications
to use Skype Credit back in 2009.
As a consequence we switched over to an alternative "Pay As You Go"
offer which will allow occasional PamFax users to still use PamFax "On
Demand" wi...
PamFax is available for Windows, Macintosh, iPhone/iPad, Android
(phones and tablets) and Blackberry. I addition you can access PamFax
with any web browser.
In addition PamFax integrates into Microsoft Office, Outlook, Facebook
and Salesforce.
Once yo...
Yes, after installing PamFax an icon is added to the toolbars in Word
and Excel (2003 - 2013).
You will then be able to send a fax directly from Word or Excel.
In addition we provide an add-on for Outlook (2003- 2013) which is
available to easily send...
Pamfax will inform you via one of the below methods:
* Skype Chat
* Email * SMS
The Skype chat and email are free, the SMS involves a cost per SMS.
You can configure these in the PamFax application or in the Portal. These can be chang...
In PamFax we provide direct and secure access to online storage
systems. Currently we support Dropbox, Box, Google Drive and OneDrive.
After starting the PamFax application or logging into the PamFax
Portal you click on "Send document". The next window s...
There are multiple reasons why a fax delivery may fail. You will receive the reason via Skype Chat, Email or SMS and you can see the reason in the PamFax Portal.
PamFax recognizes different error situations. Based on statistics of all failed fax jobs...
You can submit the following file formats to PamFax:
GENERIC FORMATS
PDF - Adobe PDF
PS - Adobe PostScript
EPS - Encapsulated PostScript
WORD PROCESSING FORMATS
RTF - Microsoft RTF
DOC and DOCX - Microsoft Word
DOT and DOTX - Microsoft Word Templ...