Knowledgebase : Pamela Installation
No you will not loose the recordings as these are stored locally on your computer. After the trial period is over you can install the freeware version (Pamela Basic). You will then still be able to record calls (up to 15 minutes) and access your recording...
We have created a special webpage where you can download previous Pamela versions: Old versions download page
For Pamela Basic and the Pamela Call Recorder we offer support via our Pamela Knowledgebase [1]. For the paid products Pamela Standard/Professional, Business and license owners of Pamela Call Recorder we offer following options: * Pamela Knowled...
It is quite easy to transfer the settings of Pamela. There are two folders you need to move over to the new system, one folder is the data and the other one is the settings. Folder 1 (Settings): Click on the start button and enter %appdata% - Windows ...
Till version 2.5 of Pamela additional drivers have to be installed. Some firewalls block making changes in the Windows registry. Should you have a firewall installed from ZoneAlarm, Norton or other installed make sure you allow the installer and Pa...
The cause could be that the API access has been disabled by policy. Check the folling steps below, which would resolve this issue. Using Windows Registry Editor (regedit) open this key: HKEY_LOCAL_MACHINESOFTWAREPoliciesSkypePhone Can you see in the r...
You can easily uninstall Pamela for Skype by following the uninstall instructions below. WINDOWS XP 1) From your computer's 'Start' button, select 'Settings', then 'Control Panel' 2) Double-click on 'Add/Remove Programs' 3) Select "Pamela" 4) Click 'Remo...
Due to changes in the Skype Desktop version 7.xx, there is a potential problem with the connection between Pamela and the Skype audio ports. Skype have implemented a new calling procedere in the latest versions which does not support audio output the Sky...
The Pamela icon in the tray bar area is grey and this is because Pamela is not allowed to access Skype due to a previous wrong answer to the access control question from Skype. Note below workflow is based on Skype for Windows version 4 and higher. To ...