Knowledgebase : General Pamela Questions
Due to changes in the Skype Desktop version 7.xx, there is a potential problem with the connection between Pamela and the Skype audio ports. Skype have implemented a new calling procedere in the latest versions which does not support audio output the Sky...
You can manually check for new versions in Pamela by clicking on the "Help" menu and then "Check for update". If there is a new version, you can download it and run the setup. It is not neccessary to uninstall Pamela prior to running t...
On request we can provide you with a special Pamela version for academic/educational usage. The version is Pamela Professional with the only difference that the activation code only needs to entered once per computer instead of per user account. This chan...
This depends on the laws in your country. Pamela for Skype software is not intended and should not be used for illegal or infringing purposes, such as the illegal copying or sharing of copyrighted materials. Using Pamela for Skype: Software for such pur...
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Customer support is available Monday through Friday from 9:00 to 16:00 Central European Time (GMT+2). We normally reply within 48 hours to your request. Our support staff is not available during weekends and public holidays in Germany. As a result, ...
You only pay the price difference because at checkout you can enter your current activation code and then the amount of your Pamela Call Recorder purchase will be subtracted automatically from the Pamela Professional purchase price. Note that this hap...
Pamela for Skype was developed mainly for two reasons: 1. To take care of some of the Skype annoyances 2. To enhance the basic functionality of Skype with additional functions Skype lacks some functions that make calling with Skype comfor...
Pamela records Skype video in WMV format (Windows Media Video). This is a standard format with a high compression so that your recording does not get too large. You can change the settings of the recording quality in the options (Tools, Options, Call R...
Unfortunately there is no Mac version of Pamela. However, we can recommend you try out the call recorder from Ecamm. Further information at www.ecamm.com [1]. Links: ------ [1] http://www.ecamm.com
By upgrading to Pamela Professional or Business you will receive additional advantages. No limitations The call recording has no time limitation. More features Besides the call recording and Emotion Sounds, Pamela Pro and Business ...
The main difference is that the Pamela Call Recorder (PCR) focuses on providing limited Skype audio and video recording for free whereas Pamela Professional can record unlimited with additional functions which help you to get more stuff done with Skyp...
The Pamela Call Recorder is based on the same core technology as the other Pamela products. The free Pamela Call Recorder has two main functions. Obviously to record calls but it can also play Emotion Sounds during a call. The call recording is lim...
This is a bit of a special story. Back in 2004 when we started thinking about an add-on for Skype we actually did not have a name yet. In October 2004 Skype came out with the SkypeAPI that allowed external applications to communicate with Skype. We...